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Discover how to get a 10% discount in your booking

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Get 10 %disc
You make us better We give you a 10% disc for your following bookinganswering our satisfaction form
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Minimum Guaranteed Rate

What does the best guaranteed rate mean?
On, and on every Eurostars Hotels webpage, you’re always guaranteed the best price available. It’s a solid commitment we have to our clients: offering the best Hotels, always with the best prices on the internet.

We are so sure about it, that if you make a reservation on our website and, within 2 hours, you find a lower fare available in any other website, we will keep the lowest price and we will also give you an additional 10% discount. For the rate change, it must coincide the dates, type of regime, type of room and conditions of consumption.

Besides the best available price guaranteed, when you book at you have many more advantages. Don’t hesitate: book now!
    24 hour telephone service

    Booking with three clicks

    Choice between paying immediately or directly at the hotel

    No management fees

    Digicert security certificate

    Immediate confirmation of booking
Frequently Asked Questions
Does the best price guarantee apply to all contracts?

No. The best price guarantee from applies to the prices published on our website and directed to the general public only.

How do I complain if I find a better price?

If you find a lower price than the one you booked on within 2 hours from the confirmation of your booking, you must send a Best price guarantee claim to the email, or fax it to (+34) 93 295 53 70.

Don’t forget to include a screenshot ("PrtSc key"  or "Command-Shift-4" and paste) with the detailed rules and restrictions of such available price.

Once our reservations team verifies that the information is correct and meets the necessary Terms and Conditions, we will contact you to notify the change of rate with the 10% discount. For the rate change, it must coincide the dates, type of regime, type of room and conditions of consumption.

Terms and conditions

•    Rates not publicly guaranteed (like negotiated rates, special contracts or group rates, rates for tour operators, companies, associations, etc.).

•    Rates from opaque web (without identification or hotel name, exact address or availability of rooms until the user has confirmed the payment of the room reservation).

•    Rates from “promotional packs”.

•    Rates containing flaws on their webpage when making the request or reservation.

•    Changes in rate relative to fluctuations and/or differences on the currency exchange rates. The kind of currency Exchange must be the same utilized by Eurostars Hotel at the time of purchase.

•    Offline rates

•    Rates from WebPages that offer payment stubs.